Uber driver denies transportation service to Ontario woman with guide dog
Uber driver denies transportation service to Ontario adult female with guide dog
It is punishable by constabulary for service providers to discriminate against anyone with disabilities
An Ontario woman, who is visually dumb, was denied a ride by an Uber driver last Thursday because of her guide domestic dog, according to CTV News.
Shelby Travers told CTV Ottawa that she tried to inform the Uber driver about her location and guide domestic dog since the commuter had difficulties finding her.
However, when the commuter arrived at her location, he told Travers that he doesn't take dogs in his machine and drove off without further explanation.
"Equally I was maxim 'I'thousand blind, she'due south my guide dog,' he drove away with me still holding onto the car," said Travers to CTV Ottawa. "And then I merely broke down similar in the streets."
Uber Canada says it'due south reached out to Travers.
"Nosotros're upset nearly the experience described here. We have spoken to the rider to check on her well-being and we are looking further into this. Commuter-partners who use the Uber app agree to accommodate riders with service animals and comply with all accessibility laws," a spokesperson from Uber Canada said in an email.
Travers said she experienced these types of incidents in Toronto and Calgary and wants better enforcement of these laws to terminate these occurrences from happening in the future.
"We rely heavily on unlike forms of transit because we cannot drive," said Travers.
According to Travers, Uber did not say whether the driver will be allow become from working for its services.
In November last year, Uber began to offer wheelchair-accessible vehicles in Canada and the U.Southward., every bit the company previously received criticism for not being accommodating plenty to people with disabilities.
Update 04/02/19 4:44 pm: The article was updated with a quote from Uber Canada.
Source: CTV News
Source: https://mobilesyrup.com/2019/02/04/uber-driver-denies-transportation-ontario-woman-guide-dog/
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